Be Unreasonable
After nearly two decades of working in hospitality and community, I've learned one thing: motivation is a non-renewable resource. There is often an infinite and unending demand for service. We only have so much energy to give, and it doesn't take long to give the little we have. We're only human.
How Do You Sleep?
If you work in a stressful role, you'll know that sleep is not guaranteed. Your mind can be very good at keeping you awake. You have a stressful job if your work involves elements mainly out of your control.
Haters and Creators
Complaining is easy. The road taken by the chronic complainer is broad, and many walk it.
Train Station on Fire!
…Through the dark, I focused my eyes to make sure I saw correctly, and sure enough, a group of people had lit a fire on the station platform. It wasn't a massive bonfire, but it was big enough that I could see large arcs of flame from about 50 yards away. I quickly scanned the area to see if a security officer could respond and take action. There was none present.
Deal with the Snake
I'm not the first person who should be giving lessons on leadership.-but one of the lessons I've learned about leadership is that being a leader means you have to be the one that deals with the "snake".
Give Peace a Like
Like many of you, I was embarrassed and angry to see what happened last weekend in Grand Prairie, where an individual verbally assaulted Deputy Prime Minister Chrystia Freeland and her staff. Unfortunately, the man's conduct is an example of behavior in Alberta that's becoming far too common. Not just in Alberta but in Canada and around the world.
Learning Spanish
Tourists expect their hosts to accommodate them; a traveler adapts and changes themselves to gain more out of their journey.
Umuganda- A Beautiful Word
I have to support change at the grassroots. I know community is a noun, but I feel like it should be a verb.
On Your Worst Day
I think it’s important that we also take the time to recognize that in some circumstances, defeat is inevitable and we need to reckon with it. You can be a great leader and still lose. As a person of faith, this memory is appropriate on Good Friday. I hope it is for you as well.
The Picard Maneuvers
If you were to ask me which leader I admire the most, I might surprise you because, without a doubt, the leader I aspire to be is fictional. Of all the leaders I aspire to be like, it is Jean-Luc Picard , Captain of the starship Enterprise…
The Ones Who Go Before
…An hour later, you're at your bus stop. You're dressed for the cold, but at -40°, you'll only have a few minutes before the cold succeeds at penetrating your many layers of clothing. While you're standing alone in the dark, your only thoughts are of escaping these arctic conditions…
What Most People Get Wrong About Superman
here is what most people get wrong about the Man of Steel. His displays of strength are not what makes him unique. Instead, it's his display of restraint that makes him stand apart…
The One With all the Keys
“…the privilege of being a leader in hospitality is that you get to be that person who opens doors for others.
My Bill Clinton Story Part III
I'm well aware that I'm writing during a Canadian federal election, and for those of us in Alberta, we will also be voting at the municipal level. I want to encourage you with two things. First of all, please engage and vote according to your conviction. Secondly, please maintain the belief that most people have good intentions, including those you will not be supporting.
My Bill Clinton Story PART II
If Bill Clinton can find time and resources to write Canadians living in Edmonton, Alberta, I can find time to connect directly with Family, friends, coworkers, guests, and clients
Talking To Data
Fans of Star Trek come in all shapes and sizes, but many of us like to ask the actors questions like, "Where are the bathrooms on the Enterprise?" or "did the Enterprise-D ever have a compliment of quantum torpedos?" and even questions like "Who would win in a fight, Data or C-3PO?" These are my people, and I love them.
Cows and Two-by-Fours
Most solutions have an expiry date. Unfortunately, being angry at the reality of your problem may cause you to miss those expiration dates. Save your energy.
A Silent Killer
Those who are in constant contact with it have higher levels of cholesterol and high blood pressure. In addition, some studies have shown that those with prolonged exposure are 29% more likely to develop coronary disease, have a 32% higher risk of stroke, and striking 64% chance of developing clinical dementia! Finally, if untreated, you are 30% more likely to die prematurely at the hands of this silent killer.*